Training and briefings

Showing 108 of 108 Courses

Learn the five steps to achieving an organised and productive factory: sort, set in order, shine, standardise, and sustain.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

Learn the five steps to achieving an organised and productive workplace: sort, set in order, shine, standardise, and sustain.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
Delivered by TWZ

Gain an understanding of highest level database design so you can create more complex tables, queries, forms, reports and macros.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
2 days
Melbourne
$830.00
$789.00
2 days
Melbourne
$830.00
$789.00
2 days
Melbourne
$830.00
$789.00
Delivered by TWZ

Learn the fundamentals of sound database design using Microsoft Access.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
2 days
Melbourne
$760.00
$722.00
2 days
Melbourne
$760.00
$722.00
2 days
Melbourne
$760.00
$722.00
2 days
Melbourne
$760.00
$722.00
Delivered by TWZ

Learn secondary level database design so you can create more complex tables, queries, forms and reports.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
2 days
Melbourne
$760.00
$722.00
2 days
Melbourne
$760.00
$722.00
2 days
Melbourne
$760.00
$722.00
2 days
Melbourne
$760.00
$722.00

Develop the skills to protect and represent your business at a Fair Work Commission hearing.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

Recruiting the best available talent is critical to an organisation’s success. This course has two components. The introdution will help you understand the legal framework and how to develop an effective recruitment strategy. The second component focuses on the interviewing and selection process to help ensure you get the right person for the role.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

A healthy level of assertiveness and confidence is key to professional empowerment.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

Get the absolute best from all members of your team, at all times.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Shepparton
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

The tools you need to win new clients, influence decision makers and write your way to business success.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
2 days
Melbourne
$1,125.00
$935.00
2 days
Melbourne
$1,125.00
$935.00
2 days
Melbourne
$1,125.00
$935.00
2 days
Melbourne
$1,125.00
$935.00
Nationally Recognised Training

Develop effective OHS programs and reduce organisational risk.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
8 days
Melbourne
$3,450.00
$2,850.00
8 days
Melbourne
$3,450.00
$2,850.00
8 days
Melbourne
$3,750.00
$3,100.00
8 days
Melbourne
$3,750.00
$3,100.00
8 days
Melbourne
$3,750.00
$3,100.00

The abilty to coach has become a core competence for today's managers, and a key performance criterion for many successful organisations.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

Create a more harmonious workplace. Awareness of personality types will help you understand conflict so you can resolve difficult situations quickly and easily.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
3.5 hrs
Melbourne
$455.00
$400.00
3.5 hrs
Melbourne
$455.00
$400.00
Nationally Recognised TrainingA WorkSafe Approved Training Course

Make protecting people your first priority. Meet your legal duty of care and build safety-conscious construction teams.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$240.00
$200.00
1 day
Melbourne
$240.00
$200.00
1 day
Melbourne
$240.00
$200.00
1 day
Melbourne
$240.00
$200.00
1 day
Melbourne
$240.00
$200.00
1 day
Melbourne
$240.00
$200.00
A WorkSafe Approved Training Course

Learn to work safely in the construction industry and meet WorkSafe requirements.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Mildura
$170.00
$162.00
1 day
Mildura
$170.00
$162.00
1 day
Mildura
$170.00
$162.00
1 day
Mildura
$170.00
$162.00
1 day
Mildura
$170.00
$162.00
1 day
Mildura
$170.00
$162.00

Stay on top of legislative changes, refresh your skills and knowledge and reassess your strategies.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
3.5 hrs
Melbourne
$330.00
$275.00
3.5 hrs
Melbourne
$330.00
$275.00
3.5 hrs
Melbourne
$330.00
$275.00
3.5 hrs
Melbourne
$330.00
$275.00

This course emphasises practical skills and will give you a clear understanding of the contact officer role and how to promote it in your organisation.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

When it comes to contractors, are you meeting your legal duty of care? Ensure safety is in place and enforceable.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

This course will turn you into a leader who can inspire, influence and help your employees to achieve their full potential in a fast-paced business environment.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Wodonga
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Ballarat
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Traralgon
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Narre Warren
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

Gain a deeper understanding of digital strategies for your business.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

An introduction to the skills you need for an effective digital strategy and e-commerce website.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
Nationally Recognised Training

Working in HR? Develop a comprehensive understanding of best practice in HR management and how to apply this in your workplace.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
9 days
Melbourne
$3,750.00
$3,100.00
9 days
Melbourne
$3,750.00
$3,100.00
9 days
Melbourne
$3,950.00
$3,300.00
9 days
Melbourne
$3,950.00
$3,300.00
9 days
Melbourne
$3,950.00
$3,300.00
Nationally Recognised Training

Take leadership to the next level. Develop effectiveness and enhance your workplace impact.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
12 days
Melbourne
$5,760.00
$4,800.00
12 days
Melbourne
$5,760.00
$4,800.00
12 days
Melbourne
$5,950.00
$4,950.00
12 days
Melbourne
$5,950.00
$4,950.00
11 days
Melbourne
$5,950.00
$4,950.00
12 days
Melbourne
$5,950.00
$4,950.00
Nationally Recognised Training

Project management skills are increasingly in demand. This diploma will give you the ability to make any project a success.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
6 days
Melbourne
$3,450.00
$2,850.00
6 days
Melbourne
$3,750.00
$3,100.00
6 days
Melbourne
$3,750.00
$3,100.00
6 days
Melbourne
$3,750.00
$3,100.00
6 days
Melbourne
$3,750.00
$3,100.00
Nationally Recognised Training

Effective management of WHS is critical in any workplace. Learn to successfully develop, maintain and implement WHS systems to reduce workplace incidents, improve productivity and increase staff morale.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
8 days
Melbourne
$3,840.00
$3,200.00

Emails are a quick, effective and often spontaneous form of communication, however they are still bound by the rules of writing within a business environment. Learn to convey a message in a style that is interesting yet clear, concise and to the point.

 

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

Save time, encourage cooperation and enhance the value of your meetings with this practical workshop.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

Equip your leaders with the knowledge and skills to effectively address performance issues with employees.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
3.5 hrs
Melbourne
$300.00
$250.00

Gain practical experience, present information effectively and enable the reader to find and understand what is required easily to determine the action that is needed with this practical workshop.

 

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

Gain practical experience in effectively and clearly communicating information through report writing.

 

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

Get your message across. Inspire trust and confidence with communication skills to impact your bottom line.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

Think intelligently with emotions in the workplace. Perceive, express, understand and manage emotions in a professional and effective manner.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$930.00
$830.00
1 day
Melbourne
$930.00
$830.00
1 day
Melbourne
$930.00
$830.00
1 day
Melbourne
$930.00
$830.00

Gain an essential overview of employment laws relevant to all Australian Workplaces.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

Step out of traditional award coverage and introduce employment conditions better suited to the needs of your business and your people.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
4 hrs
Melbourne
$330.00
$275.00
4 hrs
Melbourne
$330.00
$275.00
4 hrs
Melbourne
$330.00
$275.00
4 hrs
Melbourne
$330.00
$275.00
Delivered by TWZ

Use Excel 2007/2010/2013/2016 to manage and summarise data using powerful data management and analysis tools.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$415.00
$395.00
1 day
Melbourne
$415.00
$395.00
1 day
Melbourne
$415.00
$395.00
Delivered by TWZ

Gain the knowledge and skills to use more complex formulas and functions in Excel, and learn how to check and validate your data.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$415.00
$395.00
1 day
Melbourne
$415.00
$395.00
1 day
Melbourne
$415.00
$395.00
1 day
Melbourne
$415.00
$395.00
Delivered by TWZ

Gain the skills and knowledge to build, edit and chart worksheet data in Microsoft Excel 2007/2010/2013/2016.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$380.00
$361.00
1 day
Melbourne
$380.00
$361.00
1 day
Melbourne
$380.00
$361.00
1 day
Melbourne
$380.00
$361.00
1 day
Melbourne
$380.00
$361.00
Delivered by TWZ

This course will show you how to create and work with complex spreadsheets.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$380.00
$361.00
1 day
Melbourne
$380.00
$361.00
1 day
Melbourne
$380.00
$361.00
1 day
Melbourne
$380.00
$361.00
1 day
Melbourne
$380.00
$361.00
1 day
Melbourne
$380.00
$361.00
Delivered by TWZ

Learn to use Excel’s analysis tools for modelling and manipulating data.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$380.00
$361.00
1 day
Melbourne
$380.00
$361.00
1 day
Melbourne
$380.00
$361.00
1 day
Melbourne
$380.00
$361.00
1 day
Melbourne
$380.00
$361.00
1 day
Melbourne
$380.00
$361.00

Exceptional customer service is critical to maximise customer attraction and loyalty to your business.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Shepparton
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

Thinking of selling, exiting or retiring from your business? This practical seminar will show you what you need to consider before you make this big decision.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
2 hrs
Melbourne
$55.00
$0.00
2 hrs
Melbourne
$55.00
$0.00
2 hrs
Melbourne
$55.00
$0.00

This course will empower you to manage your business finances with confidence.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
2 days
Melbourne
$1,125.00
$935.00
2 days
Melbourne
$1,125.00
$935.00
2 days
Traralgon
$1,125.00
$935.00
2 days
Narre Warren
$1,125.00
$935.00
2 days
Melbourne
$1,125.00
$935.00
2 days
Melbourne
$1,125.00
$935.00
2 days
Melbourne
$1,125.00
$935.00
2 days
Melbourne
$1,125.00
$935.00

Would a China business immersion experience tailored to you help to grow your business?

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 hr
Melbourne
$0.00
$0.00

Take leadership to the next level. Become an inspirational manager and maximise the potential of your whole team.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
2 days
Melbourne
$1,125.00
$935.00
2 days
Melbourne
$1,125.00
$935.00
2 days
Melbourne
$1,125.00
$935.00
2 days
Melbourne
$1,125.00
$935.00

This workshop will show you to create an e-commerce strategy to grow your export business. 

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
3 hrs
Shepparton
$220.00
$198.00

Balancing workplace health, safety and environmental obligations can be tricky. This course will help you make sense of your legal and moral obligations.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
4 days
Melbourne
$1,980.00
$1,650.00
4 days
Melbourne
$1,980.00
$1,650.00
4 days
Melbourne
$1,980.00
$1,650.00
4 days
Melbourne
$1,980.00
$1,650.00
4 days
Melbourne
$1,980.00
$1,650.00
4 days
Melbourne
$1,980.00
$1,650.00
A WorkSafe Approved Training Course

This WorkSafe-approved course for Health and Safety Representatives will give you the knowledge and practical skills to deal effectively with OHS issues.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
5 days
Melbourne
$1,400.00
$1,175.00
5 days
Melbourne
$1,400.00
$1,175.00
5 days
Melbourne
$1,400.00
$1,175.00
5 days
Melbourne
$1,400.00
$1,175.00
5 days
Melbourne
$1,400.00
$1,175.00
5 days
Traralgon
$1,400.00
$1,175.00
5 days
Melbourne
$1,400.00
$1,175.00
5 days
Melbourne
$1,400.00
$1,175.00
5 days
Melbourne
$1,400.00
$1,175.00
5 days
Narre Warren
$1,400.00
$1,175.00
5 days
Geelong
$1,400.00
$1,175.00
5 days
Shepparton
$1,400.00
$1,175.00
5 days
Melbourne
$1,400.00
$1,175.00
5 days
Melbourne
$1,400.00
$1,175.00
5 days
Bendigo
$1,400.00
$1,175.00
5 days
Melbourne
$1,400.00
$1,175.00
5 days
Melbourne
$1,400.00
$1,175.00
5 days
Melbourne
$1,400.00
$1,175.00
5 days
Bendigo
$1,400.00
$1,175.00
5 days
Traralgon
$1,400.00
$1,175.00
1 day
Shepparton
$595.00
$495.00
5 days
Narre Warren
$1,400.00
$1,175.00
5 days
Geelong
$1,400.00
$1,175.00
5 days
Wodonga
$1,400.00
$1,175.00
A WorkSafe Approved Training Course

This WorkSafe-approved course for Health and Safety Representatives, provides the knowledge and practical skills needed to deal effectively with OHS issues as an HSR.

This course is delivered by GOTAFE. GOTAFE and GOTAFE trainers are approved by WorkSafe to deliver this course.

 

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
5 days
Mildura
$850.00
$808.00
5 days
Mildura
$850.00
$808.00
5 days
Mildura
$850.00
$808.00
5 days
Mildura
$850.00
$808.00
5 days
Mildura
$850.00
$808.00
5 days
Mildura
$850.00
$808.00
5 days
Mildura
$850.00
$808.00
A WorkSafe Approved Training Course

Refresh your knowledge and practical skills to effectively deal with OHS issues with this WorkSafe-approved training course

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Traralgon
$595.00
$495.00
1 day
Melbourne
1 day
Melbourne
$595.00
$495.00
1 day
Wangaratta
$595.00
$495.00
1 day
Geelong
$595.00
$495.00
1 day
Melbourne
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
A WorkSafe Approved Training Course

Refresh your HSR knowledge by revisiting some important areas of your initial training whilst exploring work related violence and incident management.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Bendigo
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Traralgon
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Geelong
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

Maximise the potential of your people with an effective HR management system.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

Lean thinking is an evolving philosophy based on proven principles and practices aimed at the elimination of process waste and to develop an organisation of problem solvers.

Date
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Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

Minimise liabilities, maximise results and ensure WorkCover claims are managed efficiently.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

Understand what an investigation involves and learn skills to confidently conduct one.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

It is vital that employers understand the complexities of employing staff in the current Industrial landscape.

Date
Dur.
Code
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Non-Member
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Register
3.5 hrs
Melbourne
$330.00
$275.00
3.5 hrs
Melbourne
$330.00
$275.00
3.5 hrs
Melbourne
$330.00
$275.00
3.5 hrs
Melbourne
$330.00
$275.00

Lead and manage effective workplace relationships, with particular regard to communication and representation, a critical premises for the success of any organisation and its leaders.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$660.00
$550.00
1 day
Melbourne
$660.00
$550.00
1 day
Melbourne
$660.00
$550.00
1 day
Melbourne
$660.00
$550.00

Taking a structured approach to change management, this course will equip you with the skills and knowledge required to determine strategic change requirements and opportunities, and to develop, implement and evaluate change management strategies.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$660.00
$550.00
1 day
Melbourne
$660.00
$550.00
1 day
Melbourne
$660.00
$550.00
1 day
Melbourne
$660.00
$550.00

In today’s rapidly evolving work environment, managers must be able to instil a high-performance mindset while facilitating effective teamwork, collaboration and communication in order to achieve the business targets and objectives.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$660.00
$550.00
1 day
Melbourne
$660.00
$550.00
1 day
Melbourne
$660.00
$550.00
1 day
Melbourne
$660.00
$550.00

Organisations are increasingly committed to an inclusive workplace that fosters and promotes diversity through a range of initiatives that focus on accepting each individual's differences, embracing their strengths and providing opportunities for all staff to achieve their full potential.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$660.00
$550.00
1 day
Melbourne
$660.00
$550.00
1 day
Melbourne
$660.00
$550.00

HR provides many functions to the organisation, such as recruitment, payroll processing or employee benefits. These services must be delivered to workforces of different sizes using certain HR service delivery models and strategies.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$660.00
$550.00
1 day
Melbourne
$660.00
$550.00
1 day
Melbourne
$660.00
$550.00

An operational plan is a key tool for managing an organisation. It provides detailed information on the work that must be done, resources and timelines to ensure that planned goals and objectives are achieved.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$660.00
$550.00
1 day
Melbourne
$660.00
$550.00
1 day
Melbourne
$660.00
$550.00
1 day
Melbourne
$660.00
$550.00

Managing employees’ remuneration and benefits effectively requires you to be able to apply remuneration strategies for different occupational groups and circumstances, awards and agreements and the Australian Taxation Office requirements in relation to income tax, superannuation reporting, FBT and bonus payments, all executed in compliance with the applicable legal requirements.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$660.00
$550.00
1 day
Melbourne
$660.00
$550.00
1 day
Melbourne
$660.00
$550.00

Risk can be simply defined as an event or circumstance that can have a negative impact on an organisation or a business in terms of economic performance, professional reputation and safety, environmental and social outcomes.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$660.00
$550.00
1 day
Melbourne
$660.00
$550.00
1 day
Melbourne
$660.00
$550.00
1 day
Melbourne
$660.00
$550.00

If your role requires you to plan and devise workforce strategies, you need to be able to assess factors that may affect the supply of workers, align workforce objectives with business plans, and design strategies and succession plans to ensure a competent and appropriately diverse workforce is available to meet the needs of the organisation. 

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$660.00
$550.00
1 day
Melbourne
$660.00
$550.00
1 day
Melbourne
$660.00
$550.00

The abilty to coach has become a core competence for today's managers, and a key performance criterion for many successful organisations.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
2 days
Melbourne
$1,195.00
$995.00
2 days
Melbourne
$1,195.00
$995.00
2 days
Melbourne
$1,195.00
$995.00
2 days
Melbourne
$1,195.00
$995.00
2 days
Melbourne
$1,195.00
$995.00
2 days
Melbourne
$1,195.00
$995.00

Make yours a happier and more productive workplace with effective strategies to deal with agreement management, negotiation and conflict management.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

Mental health issues cost Australian businesses $10.9 billion a year. Learn more about how to manage mental health in your workplace and address any issues you may have with employees.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Traralgon
$595.00
$495.00
1 day
Warrnambool
$595.00
$495.00
1 day
Narre Warren
$595.00
$495.00
1 day
Bendigo
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Ballarat
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Narre Warren
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Narre Warren
$595.00
$495.00

Clued-up on complex regulatory changes? Fulfill your legal obligations and handle dismissals with dignity.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Geelong
$595.00
$495.00
1 day
Narre Warren
$595.00
$495.00
1 day
Bendigo
$595.00
$495.00
1 day
Wangaratta
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

Want to be the perfect PA? Learn to juggle priorities and become your boss’s greatest asset.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

Become an accredited Mental Health First Aider and learn how to provide initial support to those who are developing a mental illness or experiencing a mental health crisis – invaluable in and out of the workplace

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
2 days
Melbourne
$660.00
$550.00
2 days
Melbourne
$660.00
$550.00
2 days
Narre Warren
$660.00
$550.00
2 days
Melbourne
$660.00
$550.00
2 days
Melbourne
$660.00
$550.00
2 days
Melbourne
$660.00
$550.00
2 days
Narre Warren
$660.00
$550.00
2 days
Melbourne
$660.00
$550.00

Gain the skills and knowledge to negotiate successful outcomes with both internal and external customers. 

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

No formal training or background in HR? Learn the essentials from our experts.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
3 hrs
Melbourne
$330.00
$275.00
3 hrs
Bendigo
$330.00
$275.00
3 hrs
Narre Warren
$330.00
$275.00
3 hrs
Melbourne
$330.00
$275.00
3 hrs
Melbourne
$330.00
$275.00
3 hrs
Melbourne
$330.00
$275.00
3 hrs
Melbourne
$330.00
$275.00
3 hrs
Melbourne
$330.00
$275.00

Is your office a sanctuary or a safety hazard? Identify and control office hazards and protect your staff.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

When it comes to breaching OHS regulations, the stakes are high. Keep staff up to date and your workplace safe.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Geelong
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Wodonga
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
Delivered by TWZ

Expand your knowledge of Outlook 2007/2010/2013/2016 and show you how to take advantage of the more advanced features.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$415.00
$395.00
1 day
Melbourne
$415.00
$395.00
1 day
Melbourne
$415.00
$395.00
Delivered by TWZ

Gain the skills and knowledge to use all the major components of Microsoft Outlook 2007/2010/2013/2016, including using the inbox, calendar, contacts and tasks.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$380.00
$361.00
1 day
Melbourne
$380.00
$361.00
1 day
Melbourne
$380.00
$361.00

Get the best from your business's biggest asset – your people.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Bendigo
$595.00
$495.00
1 day
Narre Warren
$595.00
$495.00
1 day
Geelong
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Wodonga
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

Learn to communicate more effectively, manage conflict, problem solve, develop leadership and enhance team functioning. The skills you gain will be useful to you not just in your workplace, but life in general.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$720.00
$620.00
1 day
Melbourne
$720.00
$620.00
Delivered by TWZ

Gain the knowledge and skills to create great PowerPoint presentations, including word processing, outlining, drawing and graphing.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$415.00
$395.00
1 day
Melbourne
$415.00
$395.00
1 day
Melbourne
$415.00
$395.00
Delivered by TWZ

Gain the knowledge and skills to use Microsoft PowerPoint to create impressive presentations and share those presentations in various formats.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$380.00
$361.00
1 day
Melbourne
$380.00
$361.00
1 day
Melbourne
$380.00
$361.00

Gain skills and knowledge on how to present information effectively with this interactive workshop.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
Delivered by TWZ

Get more from Project 2010/2013/2016 and learn how to customise many of Project’s tools to suit specific project management needs.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$480.00
$456.00
1 day
Melbourne
$480.00
$456.00
1 day
Melbourne
$480.00
$456.00
1 day
Melbourne
$480.00
$456.00
Delivered by TWZ

Use Project 2010/2013/2016 to create and update a project plan, resource the plan and track progress.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
2 days
Melbourne
$830.00
$789.00
2 days
Melbourne
$830.00
$789.00
2 days
Melbourne
$830.00
$789.00
2 days
Melbourne
$830.00
$789.00

Concept, development, implementation and finalisation – how to handle every phase of project management.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
2 days
Melbourne
$1,125.00
$935.00
2 days
Melbourne
$1,125.00
$935.00
2 days
Narre Warren
$1,125.00
$935.00
2 days
Melbourne
$1,125.00
$935.00
2 days
Melbourne
$1,125.00
$935.00
2 days
Melbourne
$1,125.00
$935.00
2 days
Melbourne
$1,125.00
$935.00

Ensure all your employees and agents understand their rights and obligations under The Protected Disclosure Act

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
2 hrs
Melbourne
$300.00
$250.00

The receptionist’s role is one of the most challenging. Learn how to be your business’ ambassador and stay out of the firing line.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

Learn what to do if one of your staff members makes a Fair Work claim against your business.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
3 hrs
Melbourne
$330.00
$275.00
3 hrs
Melbourne
$330.00
$275.00
3 hrs
Melbourne
$330.00
$275.00
3 hrs
Melbourne
$330.00
$275.00

Expand your key selling skills and ensure you're a major contender in an increasingly competitive world.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

Learn the latest strategies for identifying and meeting customer needs in this foundational workshop.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

Learn how to grow your business through Australia’s free trade agreement with China.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
3.5 hrs
Melbourne
$95.00
$95.00
3.5 hrs
Melbourne
$95.00
$95.00
3.5 hrs
Dandenong
$95.00
$95.00
3.5 hrs
Melbourne
$95.00
$95.00
3.5 hrs
Melbourne
$95.00
$95.00
3.5 hrs
Shepparton
$95.00
$95.00
3.5 hrs
Melbourne
$95.00
$95.00
3.5 hrs
Bendigo
$95.00
$95.00
3.5 hrs
Dandenong
$95.00
$95.00

Learn how to grow your business through Australia’Learn how to grow your business through Australia’s free trade agreements with Japan and South Korea.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
3.5 hrs
Warrnambool
$95.00
$95.00
3.5 hrs
Dandenong
$95.00
$95.00
3.5 hrs
Geelong
$95.00
$95.00

Gain a deeper understanding of social media strategy, technology and tools and learn how to harness its power to maximise your business and brand performance.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Narre Warren
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
1 day
Melbourne
$595.00
$495.00
1 day
Geelong
$595.00
$495.00
1 day
Traralgon
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00
1 day
Melbourne
$595.00
$495.00

A discrimination-free workplace is your right. Learn how to take responsible steps to ensure a happy working environment.

Date
Dur.
Code
Suburb/town
Non-Member
Member
Register
2 hrs
Melbourne
$330.00
$275.00
2 hrs
Melbourne