Day-to-day management and supervision of staff

Date Code Suburb or town Member Non-member Register
14 May 2018 TLMDD1805
Melbourne $495.00 $595.00
14 Jun 2018 TLMDD1806
Melbourne $495.00 $595.00

You’ll gain the knowledge and skills to effectively handle difficult situations and have the confidence to hold professional discussions and achieve positive results.

This course gives practical tips and tools for ensuring a consistent and fair approach to changing staff behaviours associated with poor performance, motivation and conflict.

Duration

One day

Our leadership development pathway, which includes all three courses, is five days of face-to-face workshops.

Participants

This course is aimed at those responsible for team leadership and performance.

Learning outcomes

This course will increase your knowledge of:

  • Proven methods for optimising your team’s results, including navigating problems of poor performance in a systematic way
  • Consistency and fairness in decision-making
  • Managing performance to achieve better results
  • How to have the ‘difficult’ conversation
  • How to identify underlying causes of poor performance and behaviour
  • How to discipline staff appropriately, including conducting interviews and maintaining documentation

Learning pathway

This program forms part of our leadership development pathway designed to foster contemporary leadership capabilities over a period of time. The pathway includes The effective new manager, Day-to-day management and supervision of staff and From manager to leader courses.

If you’re new to a leadership role, we recommend you build on your experience over 12-18 months by attending each course in the order presented. If you’re an experienced manager, you can enter the pathway at any stage by choosing the program that best reflects your learning needs. This course also offers a great pathway to the Diploma of Management.

Login to your account

Contact the Victorian Chamber of Commerce and Industry

On-site Training Quote

Request an on-site training quote for Day-to-day management and supervision of staff

This program can be customised to your needs and delivered on-site.

Quote request