FAQs

Check out our frequently asked questions to help you navigate the website.
 

General

 

Many things have changed on this new website. If you can't find what you're looking by browsing the menus, try the search bar and if you still need assistance please use the Live Chat window for immediate (human) help during business hours.

As always, the Victorian Chamber customer service team is also available on 03 8862 5333 and they will be able to point you in the right direction.

If it's your first time on this site, we've created an account for you, but you'll need to reset your password. Go to our reset password page to reset your password and login as a member.

We offer a number of partnership packages that give you the ability to get your business in front of our members. Please click here for more information.

Membership

 

The Victorian Chamber provides networking opportunities, training for you or your staff and workplace relations assistance. The Victorian Chamber stands up for Victorian businesses at the State and Federal government levels. Additionally, the Victorian Chamber has a free employee benefits program you can use for your staff and a range of support services including helping you save on energy costs.

All members of the Victorian Chamber have access to member-only resources and templates and you'll get discounted member prices on all training courses and event tickets. Depending on your membership package, you'll also get unlimited access to the Workplace Relations Advice Line and be able to promote your business to everyone that the Victorian Chamber reaches in Victoria.

There are membership options to suit every business from start-up to ASX200. When you join, you join as an organisation and the membership benefits extend to everyone within the company. There are four standard tiers membership:

Compare the membership options to find out which is right for your business.

Every business is different and so our member packages cover a broad range of services.

Generally speaking, businesses that are just interested in networking opportunities should take out the Networker or Essentials package. If your business employs staff, we recommend the Complete package since you'll have unlimited access to the Workplace Relations Advice Line whenever you need. Organisations looking for all those benefits plus promotional opportunities should consider a Connect membership.

Compare all the membership options to find which is right for your business. If you're still unsure, call our membership team at 03 8662 5333.

If you're ready to join, we'd be glad to have you as a member. Go to the join page and select your membership tier. Fill in your business and contact details and submit. You'll then receive an invoice to pay the membership dues. Once paid, you can take full advantage of the membership benefits.

Workplace Relations

 

If you need help with any workplace relations or human resources issues, contact the dedicated Workplace Relations Advice Line at 03 8662 5222. This service is exclusively for Complete-level and above Victorian Chamber members. If you're currently a Networker or Essentials member but need urgent assistance, please contact the Membership team at 03 8662 5333.

The Advice Line provides Complete members with up-to-date, independent and accurate advice on a range of workplace relations issues over-the-phone, including expert assistance with and interpretation of industrial instruments such as modern awards, performance management of employees and redundancies and employee entitlements. The Workplace Relations consulting team comprising specialists in Industrial Relations, Occupational Health and Safety and Equality/Equal Opportunity, offers professional advice, training and assistance on a range of employment matters at highly competitive rates.

Connect: Member Benefits Program

 

Connect is the Victorian Chamber's member benefits program. There are a range of business and lifestyle discounts on the web and app platform. Deals include discounts on fuel, groceries, cinema tickets, and more. As a Victorian Chamber member, you can also invite all your staff to the platform and use Connect as a free employee benefits program.

To access Connect in full, you need to be a Victorian Chamber member. Login as a member on this site and go to Connect. Click the Login button to access the platform. Once there, you can download the app and invite your staff to access Connect at no extra cost.

Training

 

Briefings - an expert on the subject matter informs the audience of recent, need-to-know information and/or changes in a certain area impacting businesses

Training - a session/s where our team will teach you skills required for the workplace and how to apply them effectively in your organisation

The Victorian Chamber is a registered training organisation (TOID 4166) and we also provide nationally-recognised diploma and certificate qualifications in project management, work health and safety, human resources management, and leadership and management.

To book a training course go to Training & Events and select Upcoming training courses. Select the course you’d like to book and hit register. Fill in the training attendee’s details and follow the checkout process to pay. You’ll then be registered for that session and you will receive a confirmation email.

Events

 

To purchase event tickets, go to Training & Events and select Upcoming events. Select the event you’d like to attend and hit register. Select the number of tickets and follow the checkout process to pay. You’ll then be registered to attend the event and you will receive a confirmation email.

Fast Forward - get your two-minute pitch and business cards ready for our speed networking events

Victoria Chamber Presents - our premiere events with a guest speaker/s who will share stories behind the success of their career.

Business After Dark - an opportunity to network and connect with like-minded people and gain exclusive access to an iconic Melbourne venue

ignite - Victorian universities, business and government collaborate to commercialise local smart ideas in engaging presentations based on the university's area of expertise

The Victorian Chamber also offers a number of one-off events that can range from an intimate breakfast session, to lunches and dinners that are a great way to entertain your clients or reward your staff.

The Victorian Chamber offers several event series throughout the year. This means if you miss out in one of events in the series you can join one later in the year! Our event series currently on offer: Fast Forward, Business After Dark, ignite and Victorian Chamber Presents.