Lead and Manage Effective Workplace Relationships

Date Code Suburb or town Member Non-member Register
30 Jan 2019 TLMDM1819
Melbourne $590.00 $690.00
17 Oct 2019 TLMDM1914
Melbourne $590.00 $690.00

As a manager at the frontline of the organisation, you play an important role in developing and maintaining positive relationships in internal and external environments so that employees, customers, suppliers and the organisation achieve planned objectives. You provide leadership to your team and have an essential input in motivating, mentoring, coaching and developing team cohesion.

This course will provide you with the skills and knowledge required to lead and manage effective workplace relationships, with particular regard to communication and representation, as critical premises for the success of any organisation and its leaders.


One day

Learning outcomes

At the end of this course you should be able to:

  • Manage ideas and information
  • Establish systems to develop trust and confidence
  • Manage the development and maintenance of networks and relationships
  • Manage difficulties to achieve positive outcomes


This course is suitable for people in leadership or management, who have a prominent role in establishing and managing processes and procedures to support workplace relationships taking into account the organisation's values, goals and cultural diversity.

Learning Pathways

Participants have the option to complete a post-course assessment, within three months from the date of the course.

If you successfully complete the post-course assessment, you will receive a Statement of Attainment for the nationally recognised unit of competency BSBLDR502 Lead and Manage Effective Workplace Relationships. This will give you credit into the Diploma of Leadership and Management and a range of other similar level qualifications.

How to register

Click 'Register' above to register online. Alternatively, contact the Victorian Chamber on 8662 5333 for more information or download a registration form.

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Contact the Victorian Chamber of Commerce and Industry

On-site Training Quote

Request an on-site training quote for Lead and Manage Effective Workplace Relationships

This program can be customised to your needs and delivered on-site.

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