In many instances the first encounter customers have with an organisation is with the receptionist, so it’s important to make the first impression count. This course will give you the knowledge and skills required to deliver excellent customer service and manage priorities well.
During this program you will increase your knowledge of:
This course is suited to anyone working or seeking employment as a receptionist.
Request an on-site training quote for Receptionist: Front line ambassador
This program can be customised to your needs and delivered on-site.