Managing conflict

$AUD 630.00 (no GST applicable)

Managing Conflict (TPEMC1902)


Course dates

This course is run over 1 session(s):

See below for alternative dates & locations, or return to the course overview

More Information

Course Location

Victorian Chamber of Commerce and Industry
Level 2, 150 Collins Street
Melbourne, VIC 3000

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Course Overview

This course will show you that conflict is not a problem—it is the way you handle it that makes the difference to its outcome. You will gain the skills to overcome personal differences in values, needs and motivations to improve your personal and working relationships.


One day

Learning outcomes

During this program you will increase your knowledge of:

  • Why conflict arises
  • The positive and negative effects of conflict
  • Strategies to respond to stress
  • Assertive thinking and action skills
  • How to be a better listener
  • Techniques for better questioning
  • Approaches to conflict resolution


This course is suited to anyone looking to improve their professional relationships and negotiate win-win outcomes.

Alternative Dates/Locations for this course

Date Code Suburb or town Member Non-member Register
04 Mar 2019 TPEMC1901
Melbourne $530.00 $630.00
14 May 2019 TPEMC1903
Traralgon $530.00 $630.00
04 Jun 2019 TPEMC1902
Melbourne $530.00 $630.00

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This program can be customised to your needs and delivered on-site.

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