Surviving in a digital environment: Keeping your business connected

Our ability to adapt to circumstances and to innovate is being tested to the extreme during the COVID-19 pandemic. NBN infrastructure and connectivity for your business matters, as does an awareness of technology and digital trends, and how to get the technological support you need for your business.

In Part 1 of our new series on digital engagement, the Victorian Chamber presents a webinar on surviving in a digital environment and keeping your business connected.

Victorian Chamber Chief Executive Paul Guerra will be joined by special guests, HP MegaTrends Ambassador Paul Burman, 1 Step Communications General Manager Sales Lou Vocale, and NBN Co Executive General Manager Brendan Donohoe, to discuss the role of NBN infrastructure and technology in the COVID-19 recovery.

Going digital remains a fundamental requirement for business and continues to provide opportunity to create new or modify existing business models, reinvent core processes, improve efficiency, drive productivity and get closer to your customer. This webinar will explore the challenges of the COVID-19 recovery, what connectivity and technology mean for your business and how to ultimately thrive in the digital environment.

Our speakers

Paul Burman
Paul Burman

MegaTrends Ambassador - HP

As a passionate tech enthusiast, Paul loves three things; technology, talking in the third person, and puppies. With two dogs and LinkedIn profile full of shameless self-promotion, Paul’s final challenge is the electronics industry. He has successfully navigated some of the world’s largest technology corporations, revolutionising the way products are discussed in the South Pacific.

Whether it’s spending hours rehearsing a keynote presentation, creating local and international educational content, or empowering sales teams, Paul enjoys it all.

Paul has the ability to condense a large volume of information into a single sentence pitch, or expand a single feature into an entertaining (according to him) training session.

Lou Vocale
Lou Vocale

General Manager Sales - 1 Step Communications

Currently entering his third year as General Manager with 1Step Communications, Lou has over 20 years as a Sales professional and leadership roles with an operational and service management background in Telecommunications and IT services.

General Manager – Telstra Global Enterprise Services, Large Enterprise. Senior Account Executive – Telstra Enterprise and Government, Key Accounts. Service Director - Telstra Enterprise and Government, Key Accounts. Field Services Manager – Telstra Corporate Customer Division

Brendan Donohoe
Brendan Donohoe

Executive General Manager, Sales - nbn co

Brendan is a seasoned ICT Executive Director, with a career spanning 30 years in the industry. In his current role as Executive General Manager nbn Business Sales. This role entails working with Retail Internet Service Providers to transform Australian Business and Government customers through better Business Grade Internet Connections to better leverage technology and innovation.

Prior to nbn Brendan had a long career in Telstra involving Small Business, Medium Business and Enterprise & Government with a common theme of bringing technology to life across all 3 segments.

Brendan holds an MBA and Diploma of Electrical Engineering, together with his passion for small and medium business, is a great combination for helping businesses of all sizes use technology to thrive.


nbn™, nbn co and related brands and logos are trade marks of nbn co and used under licence.


This session was originally recorded on 25 June 2020.

This information was correct at the time of broadcast. This does not constitute formal legal advice. The Victorian Chamber accepts no liability for actions taken as a result of this broadcast.


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