COVID-19 (Coronavirus)

Support and vaccinations for the workplace

We encourage employees and employers to work together to find appropriate solutions that suit the needs of individual workplaces and staff.


Workplace and Industrial Relations

For information and assistance on any aspect of your employment obligations, members an access the Victorian Chamber Workplace Relations Advice Line on 03 8662 5222.

Members also have access to a suite of templates, policies and procedures, including resources on how to communicate mandatory vaccinations in the workplace.

We have also set up a dedicated Industrial Relations Support service for non-members to receive support for industrial relations matters. The service will include over-the-phone advice, webinars, fact sheets, newsletters, and other resources.

Face masks in the workplace

Anyone 12 years and over must wear a fitted face mask whenever they leave their home, indoors or outdoors, unless lawful exception applies. 

If you are an Authorised Worker and work in an office, you still must wear a face mask. However, if you are working alone, you do not need to wear a face mask unless someone else enters the room.

More information on when you are required to wear a face mask can be found on the Victorian Government’s website

COVID-19 vaccinations and the workplace

As of the 22nd October 2021 new directions by Victoria’s Chief Health Officer come into effect. The Victorian Chamber of Commerce and Industry are working with the Australian Chamber of Commerce and Industry on what this means for employers and will update the guide as soon as possible. Under the orders, some industries require vaccination. All businesses are urged to review their employee vaccination requirements against Victoria’s Roadmap.

Information on the Retail sector’s vaccinations can be found on the government’s Coronavirus website, including guidance on the vaccination dates for retail, for both staff and employees.

The Australian Chamber of Commerce and Industry has prepared a comprehensive 'COVID-19 Vaccinations and the Workplace Guide' for employers (updated on 11 October). The guide explains how employers can play their part in the vaccine roll out (including those who are not subject to mandated vaccinations) and how to navigate issues related to vaccinations that may arise in the workplace. You can download the guide in the resources section below. This document will continue to be updated as more information becomes available.

QR codes, signage and posters in the workplace

Every Victorian business must use the Victorian Government QR Code Service to check-in their workers, customers and visitors, with some limited exemptions. Victorians must check-in everywhere, every time. Businesses must ensure that every worker, customer and visitor has checked-in, no matter how long they are at the premises.

A collection of templates, questionnaires, signage and posters to promote a COVIDSafe workplace are available from the Victorian Government’s website.

Mental health and wellbeing

Employers have a duty of care to do what they can, within reason, to protect staff from COVID-19. These include communicating the Department of Health’s hygiene and self-isolation guidelines to staff and knowing which of your staff has a higher risk of serious illness from contracting the virus.

These difficult times will also have an effect on the mental health of you and your staff, and there are resources to help. The Victorian Chamber’s expert Health Safety and Wellbeing team has put together some resources to help support yourself and staff through this time. 

Authorised Worker Permit System

You no longer require a permit to attend work - but if you can work from home, you must work from home.

Travel between regional Victoria and metropolitan Melbourne is permitted for limited reasons only.

Not all workers can travel - this is permitted for only those whose profession or workplace is on the Authorised Provider and Authorised Worker list and if they cannot work from home.

Victorian Travel Permit System

You will need to apply for a permit to enter Victoria from anywhere in Australia.

The permit system is based on a traffic light system that allows for areas across Australia to be designated as green, orange, or red according to their risk.

The permit system is for both travellers to Victoria and residents of Victoria returning home from interstate travel.

For more information, head to the Government’s website. To apply for a permit, head to the Services Australia website

Specified worker permits to enter Victoria are available to workers in certain industries.

Depending on the zone you have been in, a number of important conditions may apply – including the need to get tested regularly and quarantine when not working. Further information is available from the Victorian Government’s website.


Businesses can now call a Business Victoria hotline on 13 22 15 for the latest information on the COVID-19 response, how this affects businesses, how to keep their workplace safe and advice on how to plan for emerging situations and anticipate likely developments. Businesses can call the Business Victoria Hotline for the latest information on QR code requirements.

If you need more support contact our Health, Safety and Wellbeing team:

03 8662 5196
Online enquiries

For information and assistance on any aspect of your employment obligations, the Victorian Chamber Workplace Relations Advice Line can help.

03 8662 5222


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