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Victorian Government QR codes now mandatory for all workplaces

All Victorian workplaces must now ensure their workers and visitors check in using the free Victorian Government QR Code Service, no matter how long they are on the premises. However, the Government will give some workplaces time to adapt before enforcement begins.

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Despite the new rules coming in at 11.59pm on 10 June 2021 for certain workplaces, such as offices, an enforcement amnesty is in place until 11.59pm on 24 June.

For retail businesses, which the Government required to use the Services Victoria app on 3 June 2021, an enforcement amnesty is in place until 17 June.

The Victorian Government has warned that after the amnesty period, businesses that do not comply with these new requirements risk being fined.

Current requirements to provide an alternative record keeping method for people who do not have a smart phone remain. This could include a kiosk option via a tablet or pen and paper as a last resort.

There are certain exemptions as outlined below:

  • picking up click-and-collect
  • collecting take away food at a drive through window
  • customers at a petrol station not entering the building and
  • any work undertaken at a residential premise.

A complete list of exempted business scenarios is provided on page 7 of the Public Health Directions - Workplace Directions (No 32).

There have been reports of scammers pretending to work for Services Victoria and leaving threatening voicemails. The Victorian Government advises that if you receive a threatening voicemail claiming to be from Services Victoria, delete it immediately, block the number and report them to Scamwatch.

Further information on business obligations, how to register for the QR code system and setting up a kiosk service is now available on the Victorian Government’s website

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