First aid and emergency management

emergency management and first aid
Is your workplace prepared for an emergency?

Every business needs a comprehensive first aid and emergency management system that all employees can follow with ease should an emergency occur.

When it comes to emergency management procedures, a one-size fits all approach does not work. As no two workplaces are the same, consideration and care is required to ensure the system implemented at your workplace is effective and functional.

With our advice, you can ensure your business meets Australian Standard AS/NZS 3745 Planning for emergencies in facilities, and satisfies the Compliance Code for First Aid in the Workplace

First aid procedures

The law requires employers to provide a safe working environment and adequate facilities for the welfare of their employees.

First aid room
If your business provides a first aid room, it is important to note that it should not be used for any other purpose. 

First aid training
When it comes to first aid officer training, the minimum acceptable level for workplaces is the senior first aid certificate (often referred to as a level 2 first aid qualification) or its competency based equivalent HLTFA301B Apply First Aid. For higher-risk workplaces, there may be a need for first aid officers who have completed occupational first aid training (often referred to as a level 3 first aid qualification) or its competency based equivalent HLTFA402B Apply Advanced First Aid. Employers need to ensure that the qualifications of first aid officers are current.

First aid communication
Employees need to be given information and instruction on first aid in the workplace including:

  • The location of first aid kits
  • The names and location of first aid officers (FAO)
  • The procedures to be followed when first aid or further assistance is required

These important details should be provided as part of employee induction training and whenever there is change in the handling of first aid within the business.

If you need any assistance in determining the right approach regarding first aid provisions in your workplace, contact us on 03 8662 5333.

Emergency management

The Victorian Chamber of Commerce has partnered with Concept Safety Systems (CSS) to provide site-specific customised online Fire and Emergency solutions and Site Induction programs to ensure the accurate induction for Emergency Control Organisation (ECO) members, employees, contractors and site visitors.

The online Fire and Evacuation Program, Plan Safe, will enable our members to easily and economically comply with the relevant sections of Australian Standard 3745-2010 and the Victorian Occupational Health and Safety Act 2004 by delivering site-specific:

  • Fire and emergency instructions
  • ECO training including roles and duties
  • The Emergency Plan
  • First response and ECO training records
  • Content items for health and safety considerations

The online programme is hosted and maintained on the CSS secure cloud platform. Find out more online or call us on 03 8662 5333.

Emergency management procedures

It is vital that businesses have an emergency management framework in place that clearly outlines the expectations of all employees in the event of an emergency.

It is important for all businesses to periodically review their occupational health and safety (OHS) related documentation including a thorough document review of emergency management systems. It is an opportunity to amend procedures to ensure they are up-to-date with legislation and relevant to employees.

Our consultants can assist you with the development and implementation of policies and procedures to meet legal requirements and improve employee safety outcomes in an emergency. We can also assist you to review your existing emergency management system and provide recommendations.  

Emergency evacuation exercises

While emergency evacuation exercises (also called fire drills) are disruptive to the normal workday, they are extremely important as they can help you save lives in the event of a fire or other emergency. As businesses are still responsible for employee safety in an emergency, it pays to schedule evacuation exercises at least once a year.

Our consultants can attend your emergency evacuation exercise, observe it from start to finish and provide expert knowledge and guidance on the effectiveness of the current process and provide recommendations where appropriate.  

Contact us

If you have any questions around emergency management contact or would like to engage a consultant, please contact us online or call us on 03 8662 5333.

If you are a Victorian Chamber member you have exclusive access to our library which is filled with free online fact sheets and document templates that can be adapted to fit any business need.