Training and Consulting services

Our health, safety and wellbeing (HSW) Training and Consulting services are designed to help business assess, monitor and implement best practice procedures to ensure their workplace is as safe as practicable.


The Victorian Chamber of Commerce and Industry is a leading training provider. Each course covers material that builds your internal capability from updating skill sets, advising on changing legal compliance matters, dealing with WorkCover agents and return-to-work requirements. We also provide individual coaching and design customised training sessions for your team delivered on site.

An example of what you can learn through our training programs include:

  • HSR Initial and Refresher OHS training courses (WorkSafe approved)
  • Construction Industry Basic Induction Training (CI Card)
  • Certificate IV in Work Health and Safety (BSB41415)
  • OHS Masterclass for Managers and Supervisors
  • VWA-endorsed Role of a Return to Work Coordinator
  • Mental Health First Aid

Explore these courses plus many other short courses and accredited courses by downloading the courses guide, or enrol now online.

HSW Business Partners

Focusing on safety makes good business sense. The HSW consulting team works with you to develop safety solutions that enable your organisation to deliver exceptional performance.

Regardless of the level of safety maturity at your organisation, we can tailor our services to suit your individual business needs and ultimately ensure your employees, clients and visitors are safe and healthy in the workplace. 

We invite you to explore our HSW services to learn precisely how our expertise can help your business reach your safety goals and describe below what you can typically expect when engaging a consultant..

The consulting process

Our consulting services start with an email or phone call where you, the client or member, can describe the HSW issues you are facing. Our team will ask you some preliminary questions to get a better understanding of how we can help and to determine the scope of services that are needed to achieve the desired outcomes.

In many cases, our consultants will need to make an on-site visit to gather information to form a report. We will meet with the HSW manager and conduct assessments, audits, take photographs of objects or people completing their work or even interviews with relevant staff members where appropriate.

The right solutions for the right people

While we are working with your business, our consultants involve key stakeholders where possible. Our objective is to develop solutions that work for the people who need to use them. To that end, we ensure we seek information that informs us about the individual nature of your work environment, and the way you like to work, so any recommended measures are accepted and readily adopted.

Consulting reports

After the site visit is complete, we will produce a clear and easy to understand report outlining what was discovered during the visit. In many cases the report will include photographs taken on site, prioritise action items in order of urgency and severity, and detail recommendations about how to improve safety at your business. If you would like to discuss any aspect of the report, or ask any questions, our consultants are always available by phone or email for follow-up communication.

Seconded consultants

Secondments can be a useful and effective way to make sure that an organisation has the right set of capabilities at the right time. We can provide you with a qualified HSW consultant who will be ready to 'hit the ground running’ saving your business time and money and addressing any skill or recruitment gaps.

A seconded resource can further assist your business by providing another set of eyes and knowledge to your businesses current occupational health and safety (OHS) risks and hazards and can provide advice, recommendations and assistance where required.

There are no time restrictions with the secondment; we can be with you for as long as you need our help, whether on a full-time or part-time basis.


Do you have questions about engaging a HSW consultant? Take a look at our FAQs below:

The most common reasons why you may require a safety assessment of your workplace are:

  • in response to a visit from a WorkSafe inspector
  • to determine a level of legislative compliance
  • as a result of an incident that has occurred in the workplace
  • to demonstrate a proactive approach to safety management

The consultant will need to speak to key people responsible for the safety program, such as supervisors or health and safety representatives (HSRs), regarding the processes that are in place. They will also need access to all areas of the workplace and review key safety documents to determine the level of compliance.

Yes. Our team of consultants have experience in most aspects of health and safety. As a team, we draw on each other’s experience to give our members or clients the best advice possible.

There is an old saying that, 'there is nothing common about common sense'. Sometimes we can become complacent in what we are doing and it's good to have an independent assessment of our business activities to ensure we are exercising best practice.

Absolutely. Our consultants are conversant with legislation from all jurisdiction across Australia.

Our team is experienced in developing procedures for organisations to deal with the types of emergencies they are likely to be confronted with in their business. These procedures are formulated in accordance with the Australian Standard – Planning for Emergencies. Particular consultants are trained in providing specific advice for fire safety matters.

No. Non-members can talk to a consultant in relation to the many safety services we provide. The benefits of being a member is that you have access to our telephone helpline where you can obtain advice and member discounts for consulting and training services.

For standard consulting services, this can typically be within a week. Regarding incident investigations this could be the same or the next working day. Any reports generated from a visit will be delivered within 14 days from the last day on site.

Yes. Our team of consultants have a very diverse range of experience across the science of safety. Our consultants are all at least Chartered Members of the Safety Institute of Australia and maintain a level of professional development.

There is considerable data-based evidence suggesting that a workplace with physically and mentally healthy workers is more productive and less likely to have safety related incidents. Also, It is evident that organisations with wellness programs experience less absenteeism. Our consultants are able to develop and implement such programs that will suit your organisation.

Make good use of your Victorian Chamber membership and access our comprehensive library of free online fact sheets and document templates that can be adapted and used in any business.