How do I lodge a Carnet application?

To quickly and securely lodge your Carnet you must be registered with the Victorian Chamber and our platform ChamberCERTIFY^®.

 * Contact carnet@victorianchamber.com.au if you are unsure if you already have an account.

Register or log in here

If you experience any issues applying for an ATA Carnet, please contact the Victorian Chamber International Services:

Monday - Friday, 9:00am - 5:00pm

03 8662 5380

Email

ATA Carnet Fees

*Member pricing for Victorian Chamber Employer members and Melbourne Chamber of Commerce members only.
**Additional trips and vouchers must be purchased at time of application and cannot be purchased after a carnet has been issued.

The ATA Carnet requires payment of a standard Carnet issuing fee and any additional fees listed above as applicable. This fee is for the issuance of the document and is non-refundable.

Cancellation requests must be made with a minimum of one business day of notice prior to the pick-up date. Cancellations cannot be allowed once the carnet pick-up date has been reached. Standard cancellation fees apply to all cancellations for standard carnets. The fee is waived if the Carnet request is cancelled before close of business on the same day the request was submitted. High priority cancellation fees apply to high priority carnet applications. 

A security payment is required in addition to the above issuing fees. This can come in the form of a refundable deposit bond or a non-refundable indemnity premium.

Replacement Carnets

A replacement Carnet can be issued in special circumstances to replace the original Carnet if your goods cannot return to Australia before the expiry date of the original Carnet. An approval to issue a replacement Carnet is generally required from customs in the country of importation. Please contact us at least six to eight weeks before the expiry of the original Carnet if a replacement is required. The cost to obtain a replacement is the same as a new Carnet.

Some countries (such as USA and Japan) do not accept replacement Carnets and the goods must return to Australia within the validity of the original Carnet.

How to Use a Carnet?

Now you have your carnet, the next step is knowing what you need to do to ensure a smooth process when going through customs. Follow our step-by-step instructions to ensure you are clear on what to do.

Download instructions on how to use a Carnet.