Export documents

Applications are processed around 2 hours after lodgement. Documents cannot be expedited.

Cut-off for lodgement is 3.00pm (Monday – Friday). Documentations lodged after 3.00 PM or on the weekend are processed by 11.00 AM the next working day. 

Applications can be withdrawn up to 1 hour after application by emailing the certificate number to cofoinfo@victorianchamber.com.au 

Certificates of Origin (CoOs) cannot be edited. A new CoO will need to be lodged if any changes are required and the fee paid again

No, the system will add your signature to the document. Ensure that your signature is uploaded to your account. 

We do not offer wet ink stamping. Documents are certified electronically. 

Yes, electronic certification can be accepted for all Free Trade Agreement (FTA) Certificate of Origins (CoO). Ensure to print the Certificate of Origin prior to sending the CoO to the customer. 

Your buyer can confirm which type of certificate of origin that you need for a particular import or if you require any further documentation to be certified.

Your buyer can confirm if they require additional documentation to be certified.

Customs will make a formal enquiry through the diplomatic channels in order to verify the Certificate of Origin.

Click here to see a full list of fees for certification services.  

The holding fee is released for rejected applications (as not everybody resubmits) and the approved document is charged for with a receipt sent the following working day.

Once a Certificate of Origin is approved, the fee cannot be refunded.

Receipts for approved applications are sent to the nominated International Service Contact the following working day. 

-EssCert allows you to have Certificates of Origins and a range of other export documents certified. 
-Tradestylus OzDocs allows you to only have Certificates of Origin certified.

1. Documentation is completed by the applicant and submitted via the portal
2. A Trade Officer processes the application
3. An email will be sent by the portal indicating that the application has been processed

• If the  application is approved, documentation can be printed out from the portal or from the approval email, ready to be sent to the buyer  
• If the application is rejected, you will receive a notification with the required amendments to be made.  Rejection responses can be viewed in the portal and via email notification. 

Please email the form with the new signatures added to cofoinfo@victorianchamber.com.au

If you are a freight forwarder, please have the exporter email us directly.