Remote learning

Day to Day Management and Supervision of Staff - Remote Learning

23 September 2021
14 October 2021
16 November 2021

Remote learning

Day to Day Management and Supervision of Staff - Remote Learning

23 September 2021
14 October 2021
16 November 2021

This course will turn you into a leader who can inspire, influence and help your employees to achieve their full potential in a fast-paced business environment.

You’ll gain the knowledge and skills to effectively handle difficult situations and have the confidence to hold professional discussions and achieve positive results.

This course gives practical tips and tools for ensuring a consistent and fair approach to changing staff behaviours associated with poor performance, motivation and conflict.

Duration

One day

Our leadership development pathway, which includes all three courses listed below, is five days of face-to-face workshops.

Participants

This course is aimed at those responsible for team leadership and performance.

Learning outcomes

This course will increase your knowledge of:

  • Proven methods for optimising your team’s results, including navigating problems of poor performance in a systematic way
  • Consistency and fairness in decision-making
  • Managing performance to achieve better results
  • How to have the ‘difficult’ conversation
  • How to identify underlying causes of poor performance and behaviour
  • How to discipline staff appropriately, including conducting interviews and maintaining documentation
Learning pathway

This program forms part of our leadership development pathway designed to foster contemporary leadership capabilities over a period of time. The pathway includes The Effective New ManagerDay-to-day Management and Supervision of Staff and From Manager to Leader courses.

If you’re new to a leadership role, we recommend you build on your experience over 12-18 months by attending each course in the order presented. If you’re an experienced manager, you can enter the pathway at any stage by choosing the program that best reflects your learning needs. This course also offers a great pathway to the Diploma of Management.

Training FAQs

Can I use credits or entitlements when booking a training course online?

Credits and entitlements cannot be applied online. Kindly contact a customer service consultant on 03 8662 5211, email customerservice@victorianchamber.com.au

Why can't I see the member price when I try to make a booking online even though I am a member?

Kindly contact a customer service consultant on 03 8662 5211, or email customerservice@victorianchamber.com.au A login & password can be set up for you to access your member account.

Why am I unable to access member resources and member pricing when I log into my account?

Your membership account may be currently on suspend. If you  like, we can send you through a copy of your renewal invoice. Kindly call a customer service consultant to assist you on 03 8662 5211, or email customerservice@victorianchamber.com.au

Who should I contact if I am having trouble completing a registration online?

The Customer Service team would be happy to complete the registration for you. Simply advise the following: 1. The event name and session (i.e. date and time) 2. the attendees name, email address, position title (and dietary requirements if in-person) 3. how much of available credits should be applied to the registration. Email your response to Customerservice@victorianchamber.com.au or via phone on 03 8662 5211

What should I do if I am unable to log into my Victorian Chamber account?

The Customer Service team can manually reset your Victorian Chamber online account and email you further information on the login details. Please email Customerservice@victorianchamber.com.au or via phone on 03 8662 5211 and provide your membership number or trading name, your name, email address, and contact number. We will then arrange for  a new password.

 

Are all courses delivered online as well as in-person?

Most of our courses are offered online as well as in-person.  However, due to the content and structure of some courses they may be offered either online or in-person. If you cannot find the course you are after, please email Customerservice@victorianchamber.com.au or call the Cutomer Service Team on 03 8662 5211

How are Online courses delivered?

Online courses ae delivered using zoom. Details on how to log in,  the zoom link and course  materials will be emailed to the participant prior to the course commencement.

Does the Victorian Chamber offer WorkSafe approved courses?

Yes, the Victorian Chamber offers 4 WorkSafe approved courses.  1. HSR Initial OHS Training Course  2. HSR Refresher OHS Training Course (Plant)   3. HSR Refresher OHS Training Course (Work-related Violence)  4.HSR Refresher OHS Training Course (Work-related Stress)                                            

If an organisation has several staff that require training, can courses be delivered onsite?

Yes, all of our courses can be delivered onsite. Most courses can be tailored to suit your  requirements. For more information contact our onsite team on 03 8662 5196 or email onsitetraining@victorianchamber.com.au

Does the Chamber offer self-paced learning?

Yes, we offer self-paced learning. The details are available on our website.

Can I use credits or entitlements to pay towards a training course?

Yes, you can use credits or entitlemets to pay towards a training course. Kindly contact a customer service consultant on 03 8662 5211, or email customerservice@victorianchamber.com.au

Can I use credits or entitlements to pay towards onsite training?

Yes, you can use credits or entitlemets to pay towards onsite training. . For more information contact our onsite team on 03 8662 5196 or email onsitetraining@victorianchamber.com.au

DATE AND TIME

Thursday, 23 September 9:00am - 4:30pm
Thursday, 14 October 9:00am - 4:30pm
Tuesday, 16 November 9:00am - 4:30pm

Location

Remote Learning

Cost

Member:

$610.00 (No GST)

Non member:

$730.00 (No GST)

View our terms and conditions

Ready to become a member?

Victorian Chamber membership gives you access to specialist advice and information, which allows you to reclaim your time and resources and concentrate on building a brighter future for your business.

Looking for something customised?

Training services provided by the Victorian Chamber can be developed and tailored to meet a range of business and employee objectives.