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Effective Email Communication

Effective Email Communication

View pricing and register below:

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Emails are a quick, effective and often spontaneous form of communication, however they are still bound by the rules of writing within a business environment. Learn to convey a message in a style that is interesting yet clear, concise and to the point.

While emails are a quick and often spontaneous form of communication, they are still bound by all the rules of writing within a business environment. Anything written in an email is as important - and as legally significant - as any other form of writing.

Critically, we show how to express thoughts in plain English. Accuracy, clarity and the use of simple, clear statements of fact are vital in any exchange of information, and especially when you are writing.

Participants will consider how to judge what is relevant to be communicated, and what is not.

Participants are asked to bring samples of their own emails to class for discussion and editing

Need training for more than 5 people? Save up to 60% with workplace training. Find out more.

You will earn a Victorian Chamber Digital Credential on completion of this course. 

Credly VCCI Lockup

Duration

One day

Learning outcomes

Increase your knowledge of:

  • The principles of plain English
  • The purpose of writing and the needs of the audience
  • Working out when an email is the right form choice
  • Using different forms of writing styles
  • How to use active and passive verbs effectively
  • Identifying the process of thinking, planning and connecting with words
  • Formal email writing etiquette
  • The legal ramifications of what is put in writing
  • Punctuation, grammar, spelling and sentence structure
  • Considering the reading skills of your audience
Participants

Anyone who wants to be more effective at communicating needs and priorities.

Training FAQs

Can I use credits or entitlements when booking a training course online?

Yes you can and it’s as easy as selecting your chosen training course, following the payment prompts and selecting your entitlements as the payment method.

This excludes any partnership courses, find out more.

Why can't I see the member price when I try to make a booking online even though I am a member?

Kindly contact a customer service consultant on 03 8662 5211, or email customerservice@victorianchamber.com.au A login & password can be set up for you to access your member account.

Why am I unable to access member resources and member pricing when I log into my account?

Your membership account may be currently on suspend. If you  like, we can send you through a copy of your renewal invoice. Kindly call a customer service consultant to assist you on 03 8662 5211, or email customerservice@victorianchamber.com.au

Who should I contact if I am having trouble completing a registration online?

The Customer Service team would be happy to complete the registration for you. Simply advise the following: 1. The event name and session (i.e. date and time) 2. the attendees name, email address, position title (and dietary requirements if in-person) 3. how much of available credits should be applied to the registration. Email your response to Customerservice@victorianchamber.com.au or via phone on 03 8662 5211

What should I do if I am unable to log into my Victorian Chamber account?

The Customer Service team can manually reset your Victorian Chamber online account and email you further information on the login details. Please email Customerservice@victorianchamber.com.au or via phone on 03 8662 5211 and provide your membership number or trading name, your name, email address, and contact number. We will then arrange for  a new password.

 

Will I earn a digital badge?

A badge is a digital way to represent your certification achievement. We are pleased to have partnered with Credly to provide you with a digital version of your credentials for some of our training courses. If the course you are registering for is eligible for a badge, you will see the Credly logo on this page. Click here for more information.

Are all courses delivered online as well as in-person?

Most of our courses are offered online as well as in-person.  However, due to the content and structure of some courses they may be offered either online or in-person. If you cannot find the course you are after, please email Customerservice@victorianchamber.com.au or call the Cutomer Service Team on 03 8662 5211

How are Online courses delivered?

Online courses ae delivered using zoom. Details on how to log in,  the zoom link and course  materials will be emailed to the participant prior to the course commencement.

Does the Victorian Chamber offer WorkSafe approved courses?

Yes, the Victorian Chamber offers 4 WorkSafe approved courses.  1. HSR Initial OHS Training Course  2. HSR Refresher OHS Training Course (Plant)   3. HSR Refresher OHS Training Course (Work-related Violence)  4.HSR Refresher OHS Training Course (Work-related Stress)                                            

If an organisation has several staff that require training, can courses be delivered onsite?

Yes, all of our courses can be delivered onsite. Most courses can be tailored to suit your  requirements. For more information contact our onsite team on 03 8662 5196 or email onsitetraining@victorianchamber.com.au

Does the Chamber offer self-paced learning?

Yes, we offer self-paced learning. The details are available on our website.

Can I use credits or entitlements to pay towards a training course?

Yes you can and it’s as easy as selecting your chosen training course, following the payment prompts and selecting your entitlements as the payment method. Find out more.

Can I use credits or entitlements to pay towards onsite training?

Yes, you can use credits or entitlemets to pay towards onsite training. For more information contact our onsite team on 03 8662 5196 or email onsitetraining@victorianchamber.com.au

View pricing and register below:
In-person | 26 Jun 2024
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