Remote learning

Preventing and Responding to Occupational Violence - Remote Learning

17 December 2021

Remote learning

Preventing and Responding to Occupational Violence - Remote Learning

17 December 2021

This comprehensive half day course will provide you with the practical and theoretical knowledge you need to effectively manage this challenging safety topic.

Our expert consultants will share best practice principles and real-life case studies to demonstrate how the risk management methodology can effectively be applied to occupational violence.

Learning outcomes
  • The current state of occupational violence in Australian workplaces
  • Your legal obligations: occupational violence and Victorian/Australian safety law
  • Applying risk management principles to occupational violence
  • Practical examples and case studies
  • Responding effectively: how to best support an employee who has been a victim of occupational violence

Please note that this course does not cover dealing with aggressive people and deescalation techniques. The purpose of this course is to design workplaces, processes and cultures in a way that minimises the risk of violence occurring the first place. If you wish to focus on dealing with aggressive people we recommend our course ‘Working with aggressive and challenging behaviours’.

Duration

Half day

Participants

This training is suitable for safety managers, HR professionals, Return to Work Coordinators, and any manager/employee whose business is exposed occupational violence and has safety responsibilities as part of their role.

Training FAQs

Can I use credits or entitlements when booking a training course online?

Yes you can and it’s as easy as selecting your chosen training course, following the payment prompts and selecting your entitlements as the payment method. Find out more.

Why can't I see the member price when I try to make a booking online even though I am a member?

Kindly contact a customer service consultant on 03 8662 5211, or email customerservice@victorianchamber.com.au A login & password can be set up for you to access your member account.

Why am I unable to access member resources and member pricing when I log into my account?

Your membership account may be currently on suspend. If you  like, we can send you through a copy of your renewal invoice. Kindly call a customer service consultant to assist you on 03 8662 5211, or email customerservice@victorianchamber.com.au

Who should I contact if I am having trouble completing a registration online?

The Customer Service team would be happy to complete the registration for you. Simply advise the following: 1. The event name and session (i.e. date and time) 2. the attendees name, email address, position title (and dietary requirements if in-person) 3. how much of available credits should be applied to the registration. Email your response to Customerservice@victorianchamber.com.au or via phone on 03 8662 5211

What should I do if I am unable to log into my Victorian Chamber account?

The Customer Service team can manually reset your Victorian Chamber online account and email you further information on the login details. Please email Customerservice@victorianchamber.com.au or via phone on 03 8662 5211 and provide your membership number or trading name, your name, email address, and contact number. We will then arrange for  a new password.

 

Are all courses delivered online as well as in-person?

Most of our courses are offered online as well as in-person.  However, due to the content and structure of some courses they may be offered either online or in-person. If you cannot find the course you are after, please email Customerservice@victorianchamber.com.au or call the Cutomer Service Team on 03 8662 5211

How are Online courses delivered?

Online courses ae delivered using zoom. Details on how to log in,  the zoom link and course  materials will be emailed to the participant prior to the course commencement.

Does the Victorian Chamber offer WorkSafe approved courses?

Yes, the Victorian Chamber offers 4 WorkSafe approved courses.  1. HSR Initial OHS Training Course  2. HSR Refresher OHS Training Course (Plant)   3. HSR Refresher OHS Training Course (Work-related Violence)  4.HSR Refresher OHS Training Course (Work-related Stress)                                            

If an organisation has several staff that require training, can courses be delivered onsite?

Yes, all of our courses can be delivered onsite. Most courses can be tailored to suit your  requirements. For more information contact our onsite team on 03 8662 5196 or email onsitetraining@victorianchamber.com.au

Does the Chamber offer self-paced learning?

Yes, we offer self-paced learning. The details are available on our website.

Can I use credits or entitlements to pay towards a training course?

Yes you can and it’s as easy as selecting your chosen training course, following the payment prompts and selecting your entitlements as the payment method. Find out more.

Can I use credits or entitlements to pay towards onsite training?

Yes, you can use credits or entitlemets to pay towards onsite training. For more information contact our onsite team on 03 8662 5196 or email onsitetraining@victorianchamber.com.au

DATE AND TIME

Friday, 17 December 9:00am - 12:30pm

Location

Remote Learning

Cost

Member:

$350.00 (No GST)

Non member:

$420.00 (No GST)

View our terms and conditions

Ready to become a member?

Victorian Chamber membership gives you access to specialist advice and information, which allows you to reclaim your time and resources and concentrate on building a brighter future for your business.

Looking for something customised?

Training services provided by the Victorian Chamber can be developed and tailored to meet a range of business and employee objectives.