Selling Strategies that Work: Advanced Selling

Marketing, sales and service
Expand your key selling skills and ensure you're a major contender in an increasingly competitive world.

Learn more about the selling process from the customer's perspective in a step-by-step approach. This course will help you to ensure that your customer is comfortable to move forward at their speed and not yours.


One day

Learning outcomes

This program will increase your knowledge of:

  • The stages of the customer buying model and how they are part of a gradual process that ends with a behavioural change in the customer or prospect
  • Individual behavioural styles in others and yourself
  • Adapting your own behavioural style to your customers
  • Gaining insight into how your customers feel about what you are saying and doing
  • The ability to define the customer’s true and often unmet needs
  • Levels of customer relationship management


This course is suited to experienced sales people and sales managers.

Learning pathway

This course is the second of two modules in the Selling strategies that work pathway. The first module i Selling strategies that work: Fundamentals.

Melbourne 15 Apr

VCCI, Level 2, 150 Collins Street

Melbourne VIC 3000

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Session Timings

Mon 15 Apr 9:00am to 4:30pm

Ticket Type
Non Member


$530.00 (no GST)

$630.00 (no GST)

Contact us

For general enquires about training, enrolments and coaching, contact us by phone or online.

03 8662 5333

Online enquiries

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On-site Quote Request

This program can be customised to your needs and delivered on-site.

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