Managing Conflict

Personal effectiveness
Make yours a happier and more productive workplace with effective strategies to deal with agreement management, negotiation and conflict management.

This course will show you that conflict is not a problem—it is the way you handle it that makes the difference to its outcome. You will gain the skills to overcome personal differences in values, needs and motivations to improve your personal and working relationships.

Duration

One day

Learning outcomes

During this program you will increase your knowledge of:

  • Why conflict arises
  • The positive and negative effects of conflict
  • Strategies to respond to stress
  • Assertive thinking and action skills
  • How to be a better listener
  • Techniques for better questioning
  • Approaches to conflict resolution

Participants

This course is suited to anyone looking to improve their professional relationships and negotiate win-win outcomes.

TRARALGON 14 May
Venue

Bridges On Argyle - 84 Argyle Street

TRARALGON VIC 3844

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Session Timings

Tue 14 May 9:00am to 4:30pm

Ticket Type
Member
Non Member

Standard

$530.00 (no GST)

$630.00 (no GST)

Register
Melbourne 4 Jun
Venue

VCCI, Level 2, 150 Collins Street

Melbourne VIC 3000

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Session Timings

Tue 04 Jun 9:00am to 4:30pm

Ticket Type
Member
Non Member

Standard

$530.00 (no GST)

$630.00 (no GST)

Register
Contact us

For general enquires about training, enrolments and coaching, contact us by phone or online.

03 8662 5333

Online enquiries

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On-site Quote Request

This program can be customised to your needs and delivered on-site.

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