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Become a member

One Day Course

HSR Refresher OHS Training Course – Aggression or Violence

Aggression or violence is a real issue in many workplaces. This course approved by WorkSafe includes relevant case studies and activities where HSRs can learn more about participating in the identification, prevention and control of the risks associated with Aggression or violence.

174 reviews

Please note: Member credits available for use on this course

This WorkSafe-approved HSR refresher course will help HSRs understand and exercise their powers effectively. The training aims to provide HSRs with the confidence, skills and knowledge to represent their designated work group when raising health and safety concerns in relation to Aggression or violence.

Save more when you train together. Get tailored workplace training and save up to 60%. Find out more.

Duration

One Day

Learning outcomes

During this course you will refresh your knowledge of:

HSR powers and entitlements
Risk management
The importance of hazard and incident reporting
Effective consultation
Identification, prevention and control of the risks associated with Aggression or violence
Incident investigation and management

Who is this suitable for?

Although HSRs are the primary audience, this course may also be suitable for managers, supervisors, health and safety committee members and others looking to broaden their knowledge of the risks of aggression or violence.

Under the OHS Act (section 67) all elected HSRs and deputy HSRs who have completed an initial training are entitled to attend refresher training for each year they hold the position and choose their training provider in consultation with their employer.

Learning pathway

This course is part of the Health and Safety representative pathway designed to give HSRs the skills, knowledge and confidence to represent their designated work group and to help make their workplace safer.

Refresher Training

HSRs are encouraged to complete HSR Refresher OHS Training annually, following the completion of their initial HSR Initial OHS Training Course.

Training Enquiry

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Training FAQs

Can I use credits or entitlements when booking a training course online?

Yes you can and it’s as easy as selecting your chosen training course, following the payment prompts and selecting your entitlements as the payment method.

This excludes any partnership courses, find out more.

Why can't I see the member price when I try to make a booking online even though I am a member?

Kindly contact a customer service consultant who will be able to assist via Contact us.

Why am I unable to access member resources and member pricing when I log into my account?

Your membership account may be currently on suspend. If you like, we can send you through a copy of your renewal invoice. Kindly contact a customer service consultant who will be able to assist via Contact us.

Who should I contact if I am having trouble completing a registration online?

The Customer Service team would be happy to complete the registration for you. Simply advise the following: 1. The event name and session (i.e. date and time) 2. the attendees name, email address, position title (and dietary requirements if in-person) 3. how much of available credits should be applied to the registration. Kindly contact a customer service consultant who will be able to assist via Contact us.

What should I do if I am unable to log into my Victorian Chamber account?

The Customer Service team can manually reset your Victorian Chamber online account and email you further information on the login details. Kindly contact a customer service consultant who will be able to assist via Contact us and provide your membership number or trading name, your name, email address, and contact number. We will then arrange for a new password.

Will I earn a digital badge?

A badge is a digital way to represent your certification achievement. We are pleased to have partnered with Credly to provide you with a digital version of your credentials for some of our training courses. If the course you are registering for is eligible for a badge, you will see the Credly logo on this page. Click here for more information.

Are all courses delivered online as well as in-person?

Most of our courses are offered online as well as in-person. However, due to the content and structure of some courses they may be offered either online or in-person. If you cannot find the course you are after, kindly contact a customer service consultant who will be able to assist via Contact us.

How are Online courses delivered?

Online courses are delivered using zoom. Details on how to log in, the zoom link and course materials will be emailed to the participant prior to the course commencement.

Does the Victorian Chamber offer WorkSafe approved courses?

Yes, the Victorian Chamber offers 4 WorkSafe approved courses. 1. HSR Initial OHS Training Course 2. HSR Refresher OHS Training Course (Plant) 3. HSR Refresher OHS Training Course (Work-related Violence) 4.HSR Refresher OHS Training Course (Work-related Stress)

If an organisation has several staff that require training, can courses be delivered onsite?

Yes, all of our courses can be delivered onsite. Most courses can be tailored to suit your requirements. For more information contact our onsite team on 03 8662 5196 or email onsitetraining@victorianchamber.com.au

Does the Chamber offer self-paced learning?

Yes, we offer self-paced learning. The details are available on our website.

Can I use credits or entitlements to pay towards a training course?

Yes you can and it’s as easy as selecting your chosen training course, following the payment prompts and selecting your entitlements as the payment method. Find out more.

Can I use credits or entitlements to pay towards onsite training?

Yes, you can use credits or entitlemets to pay towards onsite training. For more information contact our onsite team on 03 8662 5196 or email onsitetraining@victorianchamber.com.au

Member:

$315 (GST excl.)

Non-Member:

$495 (GST excl.)

Thursday, 25 Mar 2027

9:00am - 5:00pm

Facilitated by: Nick Giles

Level 6, 2 Lonsdale Street, Melbourne 3000

Group bookings and corporate pricing

Booking for more than one person?
Switch to teams and save up to 60%*

Train as a team for maximum impact, minimal disruption, at a better price.

Save on group bookings - Enjoy lower per-person rates than individual fees.

Flexible delivery - We'll come to you anywhere in Victoria, host your team in Melbourne CBD, or deliver online.

Tailored training - Expert facilitators design sessions around your team’s roles, challenges, and goals.

Individual bookings for scheduled dates

Looking for our pre-scheduled dates
for this course? Switch to individual.

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