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Become a member

One Day Course

Impactful Business Writing

An effective writing style is achieved by an understanding and recognition of what captures a reader’s attention. This program targets the key technical elements required in professional writing.

749 reviews

Please note: Member credits available for use on this course

To write effectively, it is important to understand the mechanics of plain English, grammar, sentence structure, the use of ‘active-speak’, and how artificial intelligence (AI) is transforming the business writing process – from how we think to how we research.

This program addresses the process of writing by considering primarily the needs of the audience and the purpose of the message. The writer must determine what an audience wants to read. The message must be conveyed in a style that is interesting yet clear and business-like.

In-class exercises allow participants to address the need for accuracy, clarity, and the use of simple, clear statements of fact. An understanding of grammar is vital, as well as an understanding of what is relevant and what is not.

Duration

One-day course

Topics covered

Part 1: The Basics of Writing

This section actively reviews grammar, sentence structure, punctuation and vocabulary. Practical applications on the elimination of redundant, foreign and cumbersome words, clichés and phrases are considered. Effective email communication is also examined.

Part 2: Artificial Intelligence (AI)

This section looks at how AI is transforming how we communicate, learn, research and consolidate our writing – and how we can effectively and ethically incorporate AI to improve our message. AI is to be used as an enhancement tool – not to replace human judgment but to give professionals the tools to write clearer, faster and more effectively using the various platforms.

Part 3: Planning

This section reviews the importance of preparation and mind mapping in the initial stages of writing. Introduction, body, conclusion, intention, audience, topic, tone, and main point are analysed.

Learning outcomes

Understand the writing process and how to tailor messages to audience and purpose.
Use persuasive language and determine appropriate tone to avoid negativity.
Apply active and passive voice effectively in business writing.
Strengthen grammar and sentence structure for clarity and professionalism.
Plan and connect ideas through structured thinking and preparation.
Use professional writing techniques that engage and inform the reader.
Incorporate AI tools like ChatGPT to draft, edit, and enhance workplace documents.
Understand ethical use of AI and avoid vague writing with poor structure.

Who is this suitable for?

Those who wish to enhance their business writing style by incorporating learnings around plain English and the burgeoning impact of AI.

Requirements

Participants are required to bring a working document to the class for reviewing purposes.

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Training FAQs

Can I use credits or entitlements when booking a training course online?

Yes you can and it’s as easy as selecting your chosen training course, following the payment prompts and selecting your entitlements as the payment method.

This excludes any partnership courses, find out more.

Why can't I see the member price when I try to make a booking online even though I am a member?

Kindly contact a customer service consultant who will be able to assist via Contact us.

Why am I unable to access member resources and member pricing when I log into my account?

Your membership account may be currently on suspend. If you like, we can send you through a copy of your renewal invoice. Kindly contact a customer service consultant who will be able to assist via Contact us.

Who should I contact if I am having trouble completing a registration online?

The Customer Service team would be happy to complete the registration for you. Simply advise the following: 1. The event name and session (i.e. date and time) 2. the attendees name, email address, position title (and dietary requirements if in-person) 3. how much of available credits should be applied to the registration. Kindly contact a customer service consultant who will be able to assist via Contact us.

What should I do if I am unable to log into my Victorian Chamber account?

The Customer Service team can manually reset your Victorian Chamber online account and email you further information on the login details. Kindly contact a customer service consultant who will be able to assist via Contact us and provide your membership number or trading name, your name, email address, and contact number. We will then arrange for a new password.

Will I earn a digital badge?

A badge is a digital way to represent your certification achievement. We are pleased to have partnered with Credly to provide you with a digital version of your credentials for some of our training courses. If the course you are registering for is eligible for a badge, you will see the Credly logo on this page. Click here for more information.

Are all courses delivered online as well as in-person?

Most of our courses are offered online as well as in-person. However, due to the content and structure of some courses they may be offered either online or in-person. If you cannot find the course you are after, kindly contact a customer service consultant who will be able to assist via Contact us.

How are Online courses delivered?

Online courses are delivered using zoom. Details on how to log in, the zoom link and course materials will be emailed to the participant prior to the course commencement.

Does the Victorian Chamber offer WorkSafe approved courses?

Yes, the Victorian Chamber offers 4 WorkSafe approved courses. 1. HSR Initial OHS Training Course 2. HSR Refresher OHS Training Course (Plant) 3. HSR Refresher OHS Training Course (Work-related Violence) 4.HSR Refresher OHS Training Course (Work-related Stress)

If an organisation has several staff that require training, can courses be delivered onsite?

Yes, all of our courses can be delivered onsite. Most courses can be tailored to suit your requirements. For more information contact our onsite team on 03 8662 5196 or email onsitetraining@victorianchamber.com.au

Does the Chamber offer self-paced learning?

Yes, we offer self-paced learning. The details are available on our website.

Can I use credits or entitlements to pay towards a training course?

Yes you can and it’s as easy as selecting your chosen training course, following the payment prompts and selecting your entitlements as the payment method. Find out more.

Can I use credits or entitlements to pay towards onsite training?

Yes, you can use credits or entitlemets to pay towards onsite training. For more information contact our onsite team on 03 8662 5196 or email onsitetraining@victorianchamber.com.au