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Become a member

Self-Paced

Sales Excellence - Self-paced Learning

Without a doubt, the most important way to increase revenue is through selling. Being able to effectively sell the right products or services to customers creates satisfied customers who, in turn, will do business with you again.

150 reviews

Please note: Member credits available for use on this course

This is why it’s important to have a consistent sales approach to enhance your relationship with customers and increase your sales.

Duration

Flexible

Learning outcomes

This module will ensure that you can use the sales process from approaching the customer to closing the sale and will help you:

Apply sales techniques to gather information to determine customer requirements
Sell product/service features benefits and assist customers to overcome objection
Apply appropriate closing methods and recognise opportunities for making additional sales.

Who is this suitable for?

This course is suited to anyone in a sales role or who is looking to improve their sales approach and results.

You will earn a Victorian Chamber Digital Credential on completion of this course.

Training Enquiry

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Training FAQs

Can I use credits or entitlements when booking a training course online?

Yes you can and it’s as easy as selecting your chosen training course, following the payment prompts and selecting your entitlements as the payment method.

This excludes any partnership courses, find out more.

Why can't I see the member price when I try to make a booking online even though I am a member?

Kindly contact a customer service consultant who will be able to assist via Contact us.

Why am I unable to access member resources and member pricing when I log into my account?

Your membership account may be currently on suspend. If you like, we can send you through a copy of your renewal invoice. Kindly contact a customer service consultant who will be able to assist via Contact us.

Who should I contact if I am having trouble completing a registration online?

The Customer Service team would be happy to complete the registration for you. Simply advise the following: 1. The event name and session (i.e. date and time) 2. the attendees name, email address, position title (and dietary requirements if in-person) 3. how much of available credits should be applied to the registration. Kindly contact a customer service consultant who will be able to assist via Contact us.

What should I do if I am unable to log into my Victorian Chamber account?

The Customer Service team can manually reset your Victorian Chamber online account and email you further information on the login details. Kindly contact a customer service consultant who will be able to assist via Contact us and provide your membership number or trading name, your name, email address, and contact number. We will then arrange for a new password.

Will I earn a digital badge?

A badge is a digital way to represent your certification achievement. We are pleased to have partnered with Credly to provide you with a digital version of your credentials for some of our training courses. If the course you are registering for is eligible for a badge, you will see the Credly logo on this page. Click here for more information.

Are all courses delivered online as well as in-person?

Most of our courses are offered online as well as in-person. However, due to the content and structure of some courses they may be offered either online or in-person. If you cannot find the course you are after, kindly contact a customer service consultant who will be able to assist via Contact us.

How are Online courses delivered?

Online courses are delivered using zoom. Details on how to log in, the zoom link and course materials will be emailed to the participant prior to the course commencement.

Does the Victorian Chamber offer WorkSafe approved courses?

Yes, the Victorian Chamber offers 4 WorkSafe approved courses. 1. HSR Initial OHS Training Course 2. HSR Refresher OHS Training Course (Plant) 3. HSR Refresher OHS Training Course (Work-related Violence) 4.HSR Refresher OHS Training Course (Work-related Stress)

If an organisation has several staff that require training, can courses be delivered onsite?

Yes, all of our courses can be delivered onsite. Most courses can be tailored to suit your requirements. For more information contact our onsite team on 03 8662 5196 or email onsitetraining@victorianchamber.com.au

Does the Chamber offer self-paced learning?

Yes, we offer self-paced learning. The details are available on our website.

Can I use credits or entitlements to pay towards a training course?

Yes you can and it’s as easy as selecting your chosen training course, following the payment prompts and selecting your entitlements as the payment method. Find out more.

Can I use credits or entitlements to pay towards onsite training?

Yes, you can use credits or entitlemets to pay towards onsite training. For more information contact our onsite team on 03 8662 5196 or email onsitetraining@victorianchamber.com.au

Member:

$60 (GST excl.)

Non-Member:

$75 (GST excl.)

Self-paced

Train as a team for maximum impact, minimal disruption, at a better price.

Save on group bookings - Enjoy lower per-person rates than individual fees.

Flexible delivery - We'll come to you anywhere in Victoria, host your team in Melbourne CBD, or deliver online.

Tailored training - Expert facilitators design sessions around your team’s roles, challenges, and goals.

View our terms and conditions

It’s free to join the Victorian Chamber Community!

It’s free to join the Victorian Chamber Community!

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Open for Business campaign

Victoria’s 2026 State Election: Preparing for what comes next

What voters want: Leadership, conviction and communication

Open for Business campaign

Victoria’s 2026 State Election: Preparing for what comes next

What voters want: Leadership, conviction and communication

Sales Excellence - Self-paced Learning

Duration

Learning outcomes

Who is this suitable for?

Training Enquiry

Training FAQs

Can I use credits or entitlements when booking a training course online?

Why can't I see the member price when I try to make a booking online even though I am a member?

Why am I unable to access member resources and member pricing when I log into my account?

Who should I contact if I am having trouble completing a registration online?

What should I do if I am unable to log into my Victorian Chamber account?

Will I earn a digital badge?

Are all courses delivered online as well as in-person?

How are Online courses delivered?

Does the Victorian Chamber offer WorkSafe approved courses?

If an organisation has several staff that require training, can courses be delivered onsite?

Does the Chamber offer self-paced learning?

Can I use credits or entitlements to pay towards a training course?

Can I use credits or entitlements to pay towards onsite training?

Courses coming soon.

Self-paced

Group bookings and corporate pricing

Individual bookings for scheduled dates

Interested in training your team? Get a quote now.

Interested in training your team? Get a quote now.

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