The crisis isn’t COVID anymore, by Elaine Smart – Management Consultant, Senior Executive, FSI Banking at DB Results
The need to be fast, agile and ahead of the curve on all levels of customer service is no longer a ‘nice idea,’ it’s a business imperative. This tipping point has created an abundance of work for IT teams in Australia and around the globe, and a backlog of work that needs to be delivered now, not next year. If you, like so many companies, didn’t jump early into this digital race, how do you catch up? While I’m here to advise Australian organisations (small, medium or large) on how to do this, you must first understand that the crisis isn’t over.