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Australia’s 3G network to close down

The 3G network is switching off from 28 October 2024, with potential impacts for businesses and their devices.

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The national 3G network is closing in order to boost the capacity, speed and reliability of the 4G and 5G networks.

Despite calls to delay the shutdown, both Telstra and Optus will switch off their 3G network from 28 October 2024.

TPG Telecom/Vodafone have already switched off their 3G network.

The 3G network switch off does not only affect mobile phone signal, but also devices such as:

  • EFTPOS terminal
  • security systems and cameras
  • scanners
  • tablets
  • smartwatches
  • asset tracking tools
  • surveying instrument
  • water and environmental monitoring
  • wireless operating systems.

Some 4G enabled devices have aspects that are powered by 3G and may also be impacted by the 3G network switch off. It’s important operators check with service providers or device manufacturer to confirm.

Older 3G phones and devices, as well as some 4G devices (older 4G devices and devices that are purchased overseas are particularly at risk) won’t be able to call Triple Zero (000) in the event of an emergency after the 3G networks close.

If you have received notice from your service provider that your device is impacted, you must upgrade your device.

Those on the Telstra or Optus network, you can text “3” to the number 3498 to receive a response whether your device is impacted, or you can contact your service provider.

The Australian Government and Australian Mobile Telecommunications Association (AMTA) have more information about the shutdown.

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