Enter your email address and password associated with your account
10 August 2021
10 August 2021
This course uses experiential and theoretical learning to give you strategies to deal with a range of disruptive and difficult behaviours. It covers interpersonal communication skills, non-verbal cues, risk management and self-awareness, and strategies to help you defuse disruptive situations early.
During this program you will increase your knowledge of:
This course is suited to anyone in customer-facing roles.
Credits and entitlements cannot be applied online. Kindly contact a customer service consultant on 03 8662 5211, email firstname.lastname@example.org
Kindly contact a customer service consultant on 03 8662 5211, or email email@example.com A login & password can be set up for you to access your member account.
Your membership account may be currently on suspend. If you like, we can send you through a copy of your renewal invoice. Kindly call a customer service consultant to assist you on 03 8662 5211, or email firstname.lastname@example.org
The Customer Service team would be happy to complete the registration for you. Simply advise the following: 1. The event name and session (i.e. date and time) 2. the attendees name, email address, position title (and dietary requirements if in-person) 3. how much of available credits should be applied to the registration. Email your response to Customerservice@victorianchamber.com.au or via phone on 03 8662 5211
The Customer Service team can manually reset your Victorian Chamber online account and email you further information on the login details. Please email Customerservice@victorianchamber.com.au or via phone on 03 8662 5211 and provide your membership number or trading name, your name, email address, and contact number. We will then arrange for a new password.
Most of our courses are offered online as well as in-person. However, due to the content and structure of some courses they may be offered either online or in-person. If you cannot find the course you are after, please email Customerservice@victorianchamber.com.au or call the Cutomer Service Team on 03 8662 5211
Online courses ae delivered using zoom. Details on how to log in, the zoom link and course materials will be emailed to the participant prior to the course commencement.
Yes, the Victorian Chamber offers 4 WorkSafe approved courses. 1. HSR Initial OHS Training Course 2. HSR Refresher OHS Training Course (Plant) 3. HSR Refresher OHS Training Course (Work-related Violence) 4.HSR Refresher OHS Training Course (Work-related Stress)
Yes, all of our courses can be delivered onsite. Most courses can be tailored to suit your requirements. For more information contact our onsite team on 03 8662 5196 or email email@example.com
Yes, we offer self-paced learning. The details are available on our website.
Yes, you can use credits or entitlemets to pay towards a training course. Kindly contact a customer service consultant on 03 8662 5211, or email firstname.lastname@example.org
Yes, you can use credits or entitlemets to pay towards onsite training. . For more information contact our onsite team on 03 8662 5196 or email email@example.com
Tuesday, 10 August 9:00am - 4:30pm
Victorian Chamber of Commerce and Industry
150 Collins Street
Melbourne, VIC 3000
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