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Workplace Relations & HR

WorkCover Respond

When receiving a WorkCover claim, time is critical. Under the Workplace Injury Rehabilitation and Compensation Act 2013 (Vic), employers have only 10 days to dispute a claim. Acting swiftly and strategically can make all the difference. Successful claims can lead to 130 weeks of compensation.


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WorkCover Respond gives you the clarity, confidence and control you need at the most crucial stage of the workers’ compensation process – right when a claim is first received.

With expert guidance and practical tools, the Victorian Chamber helps you respond decisively, minimise risk and protect your bottom line.

 

What's included:

WorkCover Respond offers a tiered, fixed-fee package tailored to your needs and risk profile. Speak to us and we will work through your specific requirements together.

Who is it for?
  • Employers needing fast, expert support when a WorkCover claim arises
  • Organisations seeking clarity, control and reduced risk in the claims process
  • Businesses aiming to protect their bottom line and act with confidence
  • Decision-makers navigating complex WorkCover challenges
  • Teams looking for proven guidance and strategies to manage disputed claims.
Why contest early?

Accepted claims can lead to significant costs:

  • Wage reimbursements
  • Medical expenses
  • Long-term premium increases. 

Mental injury claims are on the rise and carry a heavy financial impact. 

  • Median cost of mental injury claims: $65,400 (four times as much as physical injuries)
  • Median cost of physical injury claims: $14,400
  • Time lost: Mental injuries average 37 weeks off work, compared to 7–8 weeks for physical injuries 

These significant costs mean acting within the 10-day window is critical to protect your business. Contesting claims which may fall outside the scheme rules early helps reduce risk, safeguard your business and achieve fair outcomes. 

What to do if I’ve received a claim? 

If you’ve received a WorkCover claim, we recommend contacting our Workplace Relations Advice Line on 03 8662 5222. You can also fill out the enquiry form below.

Enquire now

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By submitting this form, you agree to receiving a call back and related communications from us, our Terms and conditions and Privacy policy.

Why use us?

At the Victorian Chamber, you can lean on our team of over twenty-five experienced Workplace Relations Advisors and Consultants. With experience working with businesses of all shapes and sizes across all industries, our team have coached and supported hundreds of businesses to implement positive changes.  This enables a flexible and holistic approach whilst maintaining a focus on your business.

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