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Become a member

Two Day Course

The Effective Manager

Enhanced skills for effective management.

289 reviews

Please note: Member credits available for use on this course

Strong management is built on strong relationships. This two-day interactive management and leadership course equips participants with the skills to navigate workplace dynamics, refine leadership approaches and enhance team effectiveness

Customised options
Tailored training

Customised options available onsite at your office for groups

Remote or in person
Flexible learning

Remote and in person formats available

One Day Session
Quick upskilling

Gain vital management skills in just two days

Progress Your Study
Ongoing development

Progress further with our Future Leaders Program

This course covers fundamental management principles, including leadership styles, effective communication and strategies for managing stress. It also helps professionals transition into leadership roles with confidence.

Save more when you train together. Get tailored workplace training and save up to 60%. Find out more.

Download our Future Leaders Program Guide

Duration

Two-days

Topics covered

This course provides a well-rounded foundation in management, covering:

Effective management techniques
Behavioural styles (DISC) and workplace dynamics
Managing stress and prioritising wellbeing
Clear and effective communication
Situational leadership
Transitioning to leadership roles
Delegation strategies
Coaching and mentoring for performance
Conducting performance appraisals and feedback

Learning outcomes

By completing this course, you will:

Understand core leadership principles and management behaviours
Recognise behavioural styles and adapt your communication for stronger connections
Learn how to lead with flexibility for better team outcomes
Identify stress triggers and strategies to manage them effectively
Master techniques for motivating teams, providing feedback, and addressing performance issues
Transition smoothly into a new leadership role
Build confidence in coaching employees for professional growth

Who is this suitable for?

This course is ideal for professionals at various career stages who want to enhance their management capabilities. If you are stepping into a leadership role for the first time or looking to refine existing skills, this program provides valuable insights and practical strategies. It is particularly beneficial for:

New and aspiring managers seeking structured leadership training
Team leaders looking to improve communication and motivation skills
Experienced professionals who want to enhance their managerial approach
Organisations aiming to develop high-performing leadership teams

Learning pathway

This program is part of our structured leadership development journey, designed to strengthen skills progressively and support career growth. Participants are encouraged to follow this pathway to build on their knowledge and leadership effectiveness:

Day-to-Day Management and Supervision of Staff – Foundational skills for managing people and daily operations.
The Effective Manager (this course) – A comprehensive program to enhance leadership styles, communication, and team management.
From Manager to Leader – A strategic development course for experienced managers ready to advance into senior leadership roles.

This structured progression ensures a continuous learning experience, helping professionals maximise their leadership potential and career opportunities.

You will earn a Victorian Chamber Digital Credential on completion of this course.

You may also be interested in

From Manager to Leader

Find out more

Day to Day Management and Supervision of Staff

Find out more

Training Enquiry

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Training FAQs

Can I use credits or entitlements when booking a training course online?

Yes you can and it’s as easy as selecting your chosen training course, following the payment prompts and selecting your entitlements as the payment method.

This excludes any partnership courses, find out more.

Why can't I see the member price when I try to make a booking online even though I am a member?

Kindly contact a customer service consultant who will be able to assist via Contact us.

Why am I unable to access member resources and member pricing when I log into my account?

Your membership account may be currently on suspend. If you like, we can send you through a copy of your renewal invoice. Kindly contact a customer service consultant who will be able to assist via Contact us.

Who should I contact if I am having trouble completing a registration online?

The Customer Service team would be happy to complete the registration for you. Simply advise the following: 1. The event name and session (i.e. date and time) 2. the attendees name, email address, position title (and dietary requirements if in-person) 3. how much of available credits should be applied to the registration. Kindly contact a customer service consultant who will be able to assist via Contact us.

What should I do if I am unable to log into my Victorian Chamber account?

The Customer Service team can manually reset your Victorian Chamber online account and email you further information on the login details. Kindly contact a customer service consultant who will be able to assist via Contact us and provide your membership number or trading name, your name, email address, and contact number. We will then arrange for a new password.

Will I earn a digital badge?

A badge is a digital way to represent your certification achievement. We are pleased to have partnered with Credly to provide you with a digital version of your credentials for some of our training courses. If the course you are registering for is eligible for a badge, you will see the Credly logo on this page. Click here for more information.

Are all courses delivered online as well as in-person?

Most of our courses are offered online as well as in-person. However, due to the content and structure of some courses they may be offered either online or in-person. If you cannot find the course you are after, kindly contact a customer service consultant who will be able to assist via Contact us.

How are Online courses delivered?

Online courses are delivered using zoom. Details on how to log in, the zoom link and course materials will be emailed to the participant prior to the course commencement.

Does the Victorian Chamber offer WorkSafe approved courses?

Yes, the Victorian Chamber offers 4 WorkSafe approved courses. 1. HSR Initial OHS Training Course 2. HSR Refresher OHS Training Course (Plant) 3. HSR Refresher OHS Training Course (Work-related Violence) 4.HSR Refresher OHS Training Course (Work-related Stress)

If an organisation has several staff that require training, can courses be delivered onsite?

Yes, all of our courses can be delivered onsite. Most courses can be tailored to suit your requirements. For more information contact our onsite team on 03 8662 5196 or email onsitetraining@victorianchamber.com.au

Does the Chamber offer self-paced learning?

Yes, we offer self-paced learning. The details are available on our website.

Can I use credits or entitlements to pay towards a training course?

Yes you can and it’s as easy as selecting your chosen training course, following the payment prompts and selecting your entitlements as the payment method. Find out more.

Can I use credits or entitlements to pay towards onsite training?

Yes, you can use credits or entitlemets to pay towards onsite training. For more information contact our onsite team on 03 8662 5196 or email onsitetraining@victorianchamber.com.au

Leadership and Management Consultants

Cheryl Martin

Leadership and Management Facilitator

It’s free to join the Victorian Chamber Community!

It’s free to join the Victorian Chamber Community!

MyPortal Login

Open for Business campaign

Victoria’s 2026 State Election: Preparing for what comes next

What voters want: Leadership, conviction and communication

Open for Business campaign

Victoria’s 2026 State Election: Preparing for what comes next

What voters want: Leadership, conviction and communication

The Effective Manager

Duration

Topics covered

Learning outcomes

Who is this suitable for?

Learning pathway

You may also be interested in

Training Enquiry

Training FAQs

Can I use credits or entitlements when booking a training course online?

Why can't I see the member price when I try to make a booking online even though I am a member?

Why am I unable to access member resources and member pricing when I log into my account?

Who should I contact if I am having trouble completing a registration online?

What should I do if I am unable to log into my Victorian Chamber account?

Will I earn a digital badge?

Are all courses delivered online as well as in-person?

How are Online courses delivered?

Does the Victorian Chamber offer WorkSafe approved courses?

If an organisation has several staff that require training, can courses be delivered onsite?

Does the Chamber offer self-paced learning?

Can I use credits or entitlements to pay towards a training course?

Can I use credits or entitlements to pay towards onsite training?

Leadership and Management Consultants

Cheryl Martin

Georgia Ellis

Kate Smolenska

Courses coming soon.

16 Nov - 17 Nov 2026

Courses coming soon.

15 Dec - 16 Dec 2026

Courses coming soon.

9 Feb - 10 Feb 2027

Courses coming soon.

10 Feb - 11 Feb 2027

Courses coming soon.

22 Mar - 23 Mar 2027

Courses coming soon.

12 Apr - 13 Apr 2027

Group bookings and corporate pricing

Individual bookings for scheduled dates

Interested in training your team? Get a quote now.

Interested in training your team? Get a quote now.

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Interested in training your team?
Get a quote now.